Looking at Hosted VoIP Phone Systems? Watch Out!

Wed May 12, 2010 10:40 AM EDT

Hosted VoIP systems can be an efficient, economical alternative to a traditional premises-based phone system. In making the right choice, there's no getting around doing your homework and asking good questions.

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voip, hosted-voip, nathan-muller

When is a Premises-Based VoIP Solution Better than a Hosted Service?

Tue Apr 20, 2010 11:52 AM EDT

International Justice Mission is a human rights agency that aids victims of slavery, sexual exploitation and other forms of violent oppression worldwide.

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business, voip, cisco, ip, hosted-voip, ip-phones, ijm, cwps, premises-voip

ENHANCED 911 − An Essential Part of Your Business Continuity Plan

Tue Dec 15, 2009 10:41 AM EST

Traditional business continuity plans have stressed methods for protecting technology assets like phone systems, computers, data and applications, and networks. If something goes wrong, a Plan B scenario kicks in to save the business from impending disaster.

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business, e911, business-continuity, disaster-recovery, asset-protection, psap, enhanced-911

Automated Telecom Cost Allocation Saves Time and Eliminates Errors

Mon Nov 2, 2009 10:56 PM EST

When a telephone bill shows up at your office, it usually ends up on someone's desk. Then a separate set of data must be fished out of a file to determine how the costs get split-up.

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business, tem, telephone-bills, telecom-expense-management, cost-management, cost-allocation

Off-the-Shelf Solutions Can Help Your Business Resist H1N1

Tue Oct 27, 2009 5:05 PM EDT

Is your business prepared for H1N1? Have you considered the consequences of not taking precautions against this flu? You're not alone – studies show that a surprising number of businesses have not engaged in any sort of planning – despite the growing threat.

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business, pandemic, flu, telecom, business-continuity, telework, cloud-computing, h1n1, swine-flu

It's Time to Bring Mobile Expenses under Management Control

Tue Sep 29, 2009 1:41 PM EDT

With the cost of mobile services consuming an ever greater percentage of telecom spend, organizations can count on yet another long list of charges every month that are difficult to substantiate and manage. "Typically, mobile costs are spread throughout the enterprise, resul …

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business, mobile-services, telecom-expenses, itemize, mobile-costs, telecom-costs

Survive the Recession and Land Right Side Up

Sat Sep 19, 2009 9:17 AM EDT

It's official: word has come down from Federal Reserve Chairman Ben Bernacke that the recession is "likely over." The pronouncement was greeted with a yawn from the media and barely an eyebrow twitch from corporate managers.

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business, sales, recession, survival, resellers, capital-investments

Is Your Data Network Ready to Handle Voice?

Thu Sep 10, 2009 10:20 AM EDT

Today's corporate data networks consist of components that work together to provide consistent performance for real-time applications.

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Telework Keeps Your Business in the Fast Lane

Mon Sep 7, 2009 2:43 PM EDT

In today's fast moving world, telework is emerging as a 'must-have' capability for many businesses, enabling them to cope with a sluggish economy, high energy costs, and longer commutes by employees.

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telecommuting, commuting, telework, teleworker

The Value of Benchmarking Telecom Costs Against Peer Companies

Mon Aug 31, 2009 9:44 PM EDT

Benchmarking is the process of developing a point of reference against which something can be measured. It is a useful tool for determining how your company stacks up against peers in the industry.

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business, tem, benchmarking, telecom-expense-management, itemize, itemize-technologies

Future of Cloud Computing Still up in the Air

Fri Aug 28, 2009 9:59 AM EDT

Although not an entirely new in concept, "cloud computing" is the latest buzzword in the IT industry. It is being pitched to organizations of all types and sizes as a cost saving measure in this weak economy.

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Five Companies to Converge on Small Pennsylvania Town for Biomass Project

Mon Aug 10, 2009 10:10 PM EDT

After a year of preparation and planning, work is about to begin on the biomass fueled Combined Heat and Power (CHP) facility in Smethport, Pennsylvania.

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Virtualization Finally Gets Real

Tue Aug 4, 2009 9:16 PM EDT

One of the hottest buzz words these days is "virtualization." The idea is simple: Instead of paying for multiple servers, special software lets you consolidate different operating systems, applications and workloads onto fewer machines for a much lower total cost of ownership …

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technology, vmware, virtualization, mitel, cloud-computing

Is Your Telecom Budget Getting Hammered by Carrier Surcharges?

Tue Jul 28, 2009 11:35 AM EDT

If you're like most executives looking for the best deal on telecom services, you probably go for the lowest price to save money in this tough economy.

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business, tem, telecom-expense-management, telephone-surcharges, telecom-invoice, telecom-budget

Can a Blog Strengthen Your Brand?

Wed Jul 8, 2009 11:20 PM EDT

Most marketers would agree that customer loyalty pays big dividends. Several studies show that loyal customers have a direct impact on the bottom line… • A one percent increase in customer loyalty is equivalent to a 10 percent reduction in cost (Bain & Co.)

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Why Smart Companies SIP Their Bandwidth

Mon Jul 6, 2009 10:36 PM EDT

For years industry pundits have been promising that enterprises would one day be able to use a single pipe into the carrier cloud for all of their business traffic, including VoIP.

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technology, voip, sip, sip-trunking, sip-trunks

Compete Effectively in a Down Economy and Position Your Business for Future Growth

Fri Jul 3, 2009 7:39 AM EDT

There are two ways businesses usually respond to a deteriorating economy. Some panic by trimming headcount, cutting back product and service offerings, and curtailing marketing activities.

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technology, economy, competitive-advantage

Advice to book authors: Blog now!

Thu Jul 2, 2009 10:04 AM EDT

Authors often complain that their publishers do not work hard enough to sell their books. Many authors want to participate in the marketing of their books, but are not given the opportunity; after all, the seasoned marketing pros know what's best.

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books, publishers, publishing, authors, book-authors, author-blogs

Small Pennsylvania Town Pursues Energy Independence

Wed Jul 1, 2009 9:25 PM EDT

Imagine your community being in control of its energy destiny; producing electricity and heat, while keeping all of those energy dollars recycling in the local economy.

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technology, alternative-energy, energy-independence, biomass, smethport-pennsylvania

Leveraging your intellectual property

Wed Jul 1, 2009 7:48 PM EDT

Most businesses invest a lot of money developing content. This investment is amply justified because it helps shape the brand, which plays the pivotal role in differentiating your company and products in a competitive market.

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business, blogs, intellectual-property, new-media, content-distribution